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Telephone: 01228 514830

Work Well North Cumbria

Here to Help You Stay in Work or Get Back to It, With the Right Support

The North Cumbria NHS Work Well Service, part of the NENC ICB Health and Growth Programme, is a new initiative delivered by Cumbria Health in partnership with local support organisations. The service is designed to help people who are finding it difficult to remain in work, or who are off sick due to a physical or mental health condition. 

We’ll support you to take control of your health and get back on track with your working life.

Our Support

To access support through WorkWell North Cumbria, individuals must:

  • Have the right to work in the UK and live within North Cumbria
  • Have a long-term health condition and be either:
    • In work but at risk of leaving, or
    • Out of work for less than 6 months
  • Have received a fit note within the last 6 months (not required if self-employed)

You will be matched with a dedicated Work and Health Coach, who will work with you to create a personalised plan based on your individual needs.

Your coach will:

  • Support you with health, wellbeing, finances, and employment goals
  • Connect you with local services and specialist support where needed
  • Provide guidance and encouragement as you move towards returning to or staying in work
  • Help you communicate with your employer, including discussing reasonable adjustments or flexible working options

What You Can Expect

Initial Contact
A call from your Work and Health Coach within 5 working days of referral
Face-to-Face Support
An in-person appointment within 2 weeks
Tailored Support Plan
A personalised programme lasting around 12–16 weeks
Consistent Support
A trusted point of contact throughout your journey

Our Support Network

We work closely with trusted local partners to offer a wide range of support, including:

  • Physical health and fitness
  • Mental health and emotional wellbeing
  • Drug and alcohol recovery
  • Financial guidance and practical advice
  • Counselling and therapy
  • Lifestyle change and motivation

Our partners include:

  • GLL
  • Fit 4 Life
  • iCan Wellbeing
  • CADAS
  • Citizens Advice
  • Talk Works
  • Growing Well
  • GLL
  • Fit 4 Life
  • iCan Wellbeing
  • CADAS
  • Citizens Advice
  • Talk Works
  • Growing Well

Accessing the Service

The North Cumbria Work Well Service launched 1st October 2025. 

You can take the first step by signing up below or ask a health or community professional to refer you. Either way, we’re here to support you every step of the way. 

To refer yourself, please complete the referral form using the button below. 

Referral Form

Work Well North East and North Cumbria

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Partnership Videos
Chapter 1 |Helping you stay well and working
Now playing
Chapter 1 | Helping you stay well and working
Now playing
Chapter 1 | Helping you stay well and working
User Guide
Find out how Work Well North Cumbria can support you with personalised coaching, health advice, and guidance to help you stay in or return to work. Download the full user guide here
GP Guide
"This booklet is designed for GPs and practice teams to understand how the Work Well North Cumbria service works, who it can help and how to refer patients. Download the GP information booklet here

If you have any questions before referring, feel free to contact us at: 

Email: [email protected]