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Our Values

Our Vision

As we continue to develop new and effective ways of providing care we must strive for excellence in all that we do, ensuring the population of Cumbria consistently receive the right response, from the right clinician, at the right time, wherever they live. 

What people have said about us
  • From the initial telephone call handlers to the follow up phone calls with the Pharmacist and Drs, including 3 x F2F appointments and physical examinations undertaken at Penrith Urgent Care Centre, the service the Cumbria Health team provided to us was excellent.
  • The nurse was very considerate towards us both, knowing we were on holiday and aware travel logistics were difficult, discussed our possible options reassuring us whilst doing so.
  • Each one of them was like speaking to a family member or friend as they took me through the process, on some days, of counting his breath, a thing I had never done before. This continued for 14 days and I felt totally safe with him.
  • I was shown nothing but understanding, thoroughness and support.
  • Your clinician calmed me down and really made me feel at ease. I couldn’t have asked for a better service.
  • The clinician proved to us his professionalism, exceptional medical skills and ability to empathise with his patents. It made me feel better just seeing him.
  • Cumbria Health really did make a trip for medical treatment while on holiday at Center Parcs so easy and for that I am forever grateful.
  • I wish to express my sincere thanks and appreciation for the wonderful service I received on both occasions. From the initial contacts with control, to the triage consultations and the home visits…I couldn’t have asked for a better service.
  • I cannot thank you all enough for the guidance you gave to me and the care and support you provided to my mother on such busy weekends.